Ron and Lynn
Room Rate
Service
Facilities
Location
Reservation

The resort was everything we had hoped for and more. Peaceful, beautiful grounds and superb staff. The owner should be very proud of all his staff as they are so conscientious, hardworking and friendly. Even though the English skills of most of the staff are not perfect they work so hard to please that really it doesn t matter. What does matter is the quality of the staff, of which I cannot say enough. Thank you. Our favourite things about the resort were the staff, having dinner outdoors overlooking the Mekong enjoying the perfect peace, the beautiful swimming pool and the view from our room. The place is isolated (which we were looking for) and is about 1 1/2 hours from the airport in Ubon Ratchathani. It is close to some interesting sites such as the 4000 hole area along the Mekong, waterfalls, the first place the sun rises in Thailand (being it s eastern most point), national parks, plantations of rubber and cashews etc, and is close to a border crossing into Laos among other things. It is a great way to see rural Thailand. The town close by is very low key and has a beautiful temple.
Some things of course can always be improved. Some suggestions would be to have a tour desk where people can be available to sell tours to the guests. I know you offered some tours etc but a special desk just for this would be beneficial and is what most resorts have. To have someone giving information about the tours and selling them would improve your bottom line for sure. Also, some additions to your menu with some lighter afternoon snacks on offer. For example, pizza, more choices of sandwiches and perhaps the addition of tonic water and soda water to your drinks menu etc. would be great for enjoying the afternoon around the pool.
The spa was great and the quality of the massages were excellent. I would have liked a two hour Thai massage to be offered however.
Our room was a deluxe riverview and it was so lovely. The view, the cleanliness of the room and the amenities such as tea/coffee/ toiletries etc were much appreciated. The complimentary internet service was great too. (we had a problem at times connecting to the internet in our room but we could always take our laptop to the lobby for better service)
Thanks for 4 days of splendid service. A job well done.
[R24 integr.ERR:escaping]
9 ม.ค. 2555